The Spa at Callaway Gardens

Guidelines & Policies

The Spa at Callaway Gardens is located on the lower level of the Resort’s Lodge accommodation at 4500 Southern Pine Dr., Pine Mountain, GA 31822

Spa treatments are available to guests' ages 14 - 17, with a minor consent form sign when checking Into spa. We require youth to be accompanied by a parent or adult in all spa & fitness areas. Spa facility use (including saunas, steam rooms, lockers, locker room amenities, and relaxation lounges) is complimentary for all spa guests the day of the appointment, Friday thru Sunday only.

 

Open Daily 10:00am - 6:00pm

Appointment Scheduling

Please call or book online as far in advance as possible to ensure availability of your requested service or therapist. Our spa reservations staff is happy to help customize your special spa experience. We require a major credit card and telephone number to confirm your appointment. Reservations are subject to availability. CALL 706.663.5125 to schedule an appointment. Or book online now.


Re-Schedule or Cancel Appointment

Because your services are reserved especially for you, we ask that you notify the spa 24 hours before your appointment to cancel or re-schedule appointments. The full value of the service will be charged for cancellations made within 24 hours of the appointment.


Service Charge

For your convenience, a 20% service charge is added for gratuity to all services and packages. Additional gratuities may be given, at your discretion, for exceptional service.


Your Experience

We invite you to discuss any special requests with our spa staff prior to your visit. Also, please communicate with your therapist during the treatment to ensure your overall comfort.


Medical and Well-Being

Please inform us of any medical or special needs such as high blood pressure, allergies, pregnancy, or any physical conditions or ailments that require our attention. For your safety and well-being, we strongly discourage alcohol consumption prior to spa treatments, immediate sun exposure following skin care therapy, and shaving before or after exfoliation treatments.


Spa Attire

Proper closed-toe fitness shoes and clothing are also required in the fitness center. We recommend dressing comfortable, we will prepare a locker for you, with a robe and spa sandals for you
to change into. For spa treatments you are welcome to dress down to your comfort level, our service providers are well trained to be able to adjust their service to whatever attire you are more comfortable leaving on during your massage/facial. 


Arrival Time

We highly recommend coming in at least 30 min prior to your appointment time. That gives time to fill out service forms, tour the spa amenities and change into robe and spa sandals. Treatments begin and end at time scheduled; no adjustments can be made for late arrivals. To ensure that all guests receive their full treatment, late arrivals will end at the scheduled time.


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