Spa Information, Guidelines & Policies

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HOURS OF OPERATION*

Thursday thru Monday 10 am to 6 pm

 Tuesday & Wednesday Appointment Only.

SPA SERVICES MENU

The Spa at Callaway Gardens is located on the lower level of the Resort’s Lodge accommodation at 4500 Southern Pine Dr., Pine Mountain, GA 31822

Spa treatments are available for guests ages 18 and over. Guests ages 14 to 17 may engage in our specifically designed Young Adult services. We request that all Young Adults be accompanied by a parent or adult. Spa facility use (including saunas, steam rooms, lockers, locker room amenities, and relaxation lounges) is complimentary for all spa guests the day of the appointment, Friday thru Sunday only.

 

APPOINTMENT SCHEDULING

Please call or book online as far in advance as possible to ensure availability of your requested service or therapist. Our spa reservations staff is happy to help customize your special spa experience. We require a major credit card and telephone number to confirm your appointment. Reservations are subject to availability. CALL 706.663.5125 to schedule an appointment. Or book online now.

 


RE-SCHEDULE OR CANCEL APPOINTMENT

Because your services are reserved especially for you, we ask that you notify the spa 24 hours before your appointment to cancel or re-schedule appointments. The full value of the service will be charged for cancellations made within 24 hours of the appointment.

 


SERVICE CHARGE

For your convenience, a 20% service charge is added for gratuity to all services and packages. Additional gratuities may be given, at your discretion, for exceptional service.

 


YOUR EXPERIENCE

We invite you to discuss any special requests with our spa staff prior to your visit. Also, please communicate with your therapist during the treatment to ensure your overall comfort.

 


MEDICAL AND WELL-BEING

Please inform us of any medical or special needs such as high blood pressure, allergies, pregnancy, or any physical conditions or ailments that require our attention. For your safety and well-being, we strongly discourage alcohol consumption prior to spa treatments, immediate sun exposure following skin care therapy, and shaving before or after exfoliation treatments.

 


SPA ATTIRE

To ensure safety, masks are required during all services and when inside any indoor Callaway facilities. Proper closed-toe fitness shoes and clothing are also required in the fitness center. Most of our guests prefer to fully undress for treatments, as our staff is professionally trained in proper draping designed to ensure modesty and comfort throughout the service. However, if you would be more comfortable, you may wear undergarments for your treatment.

 


ARRIVAL TIME

We invite you to arrive at least 10 minutes prior to your scheduled spa service Monday-Thursday and 30 minutes early Friday thru Sunday to check in, change into spa attire, and relax. Treatments begin and end at time scheduled; no adjustments can be made for late arrivals. To ensure that all guests receive their full treatment, late arrivals will end at the scheduled time.

Explore All of Callaway

Beach & Water Sports

Swimming, water skiing, wakeboarding, and tubing on Robin Lake

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TreeTop Adventure

Climb and zip through the trees on this fun forest course

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Butterfly Center

Meet over 1,000 colorful butterflies face-to-face

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Birds of Prey Shows

Discover the strength, speed, and beauty of these magnificent creatures

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Hiking & Biking Trails

Explore Callaway’s 2,500 acres by foot or by bicycle

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The Gardens

Drink in the beauty of azaleas, hydrangeas, and other woodland wonders

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Fantasy In Lights

One of National Geographic’s Top 10 Holiday Light Displays

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Summer Family Adventure

An authentic Georgia outdoor family getaway like no other

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Dining

Enjoy mouthwatering, chef-prepared cuisine at an array of restaurants

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Balloon Festival

Watch beautiful balloons aglow at this annual event

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Symphony on the Sand

A night beneath the stars with the Columbus Symphony Orchestra

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Masters Water Ski & Wakeboard

Tournament for the greatest athletes in competitive watersports

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Fishing

Some of the best lake fishing in the southeastern United States

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